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Affordable Hardwood Worktop Solutions for Better Living

Call our National Lo-Call: 0845 330 7642 or London Local: 0203 006 1315 Mon-Fri: 9am-9pm or Sat: 10am-2pm

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Have You Seen ...

Wooden Kitchen Worktops at Pricing You Won't Find Anywhere Else!

GENERAL FAQ's

- FAQ's
* GENERAL FAQ's
- -> 1. How long have you been trading?
- -> 2. What do your customers say about you?
- PRODUCT FAQ's
- -> 1. Why are your prices so much lower than other suppliers?
- -> 2. Do lower prices equal lower quality?
- -> 3. What quality is your wood?
- -> 4. What is the best value for money hardwood?
- -> 5. Which hardwood worktop should I choose?
- -> 6. What is the difference between the various wood species?
- -> 7. Is your entire product range displayed on your website?
- -> 8. Should I order a sample first?
- -> 9. What if I don't like the wood when it is delivered?
- PLACING AN ORDER FAQ's
- -> 1. How do I place my order?
- -> 2. How secure is buying online or over the phone?
- -> 3. I cannot complete my order online, what should I do?
- -> 4. How will I know you have received and processed my order?
- -> 5. How can I track the progress of my order?
- -> 6. If I order larger quantities do I get a bigger discount?
- -> 7. Is there a minimum order value?
- -> 8. Can I place my order in advance?
- -> 9. Can I order on backorder if an item is out of stock?
- -> 10. Can I place more than one order at a time?
- -> 11. What methods of payment do you accept?
- -> 12. Is paying by credit card safe?
- -> 13. Can I pay securely by credit card on your website?
- -> 14. Can I pay by credit card through email or fax?
- -> 15. Do you offer payment plans?
- -> 16. I have found a cheaper price, can you match it?
- -> 17. Help - I need to cancel my order!
- DELIVERY FAQ's
- -> 1. Do you deliver to my area?
- -> 2. Do you deliver to Apartment Buildings?
- -> 3. Do you delivery to a PO BOX address?
- -> 4. What if my delivery and billing addresses are different?
- -> 5. How are your products packaged?
- -> 6. Can I specify a particular date and time for delivery?
- -> 7. Can I insure my order?
- -> 8. How quickly will my order be delivered?
- -> 9. What is involved in taking delivery?
- -> 10. What should I do if my order is damaged when it arrives?
- INSTALLATION & CARE FAQ's
- -> 1. How do I know what lengths of wood I need?
- -> 2. Should I fit 600mm or 620mm deep kitchen worktops?
- -> 3. Should I have the wood pre-cut?
- -> 4. Should the wood be cut on-site?
- -> 5. How should the wood be cut on-site?
- -> 6. How should the wood be joined?
- -> 7. Can you visit us to make templates?
- -> 8. How do I store wooden worktops after delivery?
- -> 9. How do I treat my hardwood kitchen worktops?
- -> 10. How often should I oil my hardwood kitchen worktops?

General FAQ's

1. How long have you been trading?

We (Unicom IBC Ltd) have been trading on the Internet since November 1997 and Unicom Directors have 27 years experience in the home improvement industry. For more information on our company please visit Our Heritage page.

2. What do your customers say about you?

We get around 33% of our business through referrals. Customer recommendation is good business. You can read some of our customer reviews here.

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GENERAL FAQ's

Table of Contents

General FAQ's

1. How long have you been trading?

2. What do your customers say about you?