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Affordable Hardwood Worktop Solutions for Better Living

Call our National Lo-Call: 0845 330 7642 or London Local: 0203 006 1315 Mon-Fri: 9am-9pm or Sat: 10am-2pm

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Have You Seen ...

Wooden Kitchen Worktops at Pricing You Won't Find Anywhere Else!

FAQ's

* FAQ's
- GENERAL FAQ's
- -> 1. How long have you been trading?
- -> 2. What do your customers say about you?
- PRODUCT FAQ's
- -> 1. Why are your prices so much lower than other suppliers?
- -> 2. Do lower prices equal lower quality?
- -> 3. What quality is your wood?
- -> 4. What is the best value for money hardwood?
- -> 5. Which hardwood worktop should I choose?
- -> 6. What is the difference between the various wood species?
- -> 7. Is your entire product range displayed on your website?
- -> 8. Should I order a sample first?
- -> 9. What if I don't like the wood when it is delivered?
- PLACING AN ORDER FAQ's
- -> 1. How do I place my order?
- -> 2. How secure is buying online or over the phone?
- -> 3. I cannot complete my order online, what should I do?
- -> 4. How will I know you have received and processed my order?
- -> 5. How can I track the progress of my order?
- -> 6. If I order larger quantities do I get a bigger discount?
- -> 7. Is there a minimum order value?
- -> 8. Can I place my order in advance?
- -> 9. Can I order on backorder if an item is out of stock?
- -> 10. Can I place more than one order at a time?
- -> 11. What methods of payment do you accept?
- -> 12. Is paying by credit card safe?
- -> 13. Can I pay securely by credit card on your website?
- -> 14. Can I pay by credit card through email or fax?
- -> 15. Do you offer payment plans?
- -> 16. I have found a cheaper price, can you match it?
- -> 17. Help - I need to cancel my order!
- DELIVERY FAQ's
- -> 1. Do you deliver to my area?
- -> 2. Do you deliver to Apartment Buildings?
- -> 3. Do you delivery to a PO BOX address?
- -> 4. What if my delivery and billing addresses are different?
- -> 5. How are your products packaged?
- -> 6. Can I specify a particular date and time for delivery?
- -> 7. Can I insure my order?
- -> 8. How quickly will my order be delivered?
- -> 9. What is involved in taking delivery?
- -> 10. What should I do if my order is damaged when it arrives?
- INSTALLATION & CARE FAQ's
- -> 1. How do I know what lengths of wood I need?
- -> 2. Should I fit 600mm or 620mm deep kitchen worktops?
- -> 3. Should I have the wood pre-cut?
- -> 4. Should the wood be cut on-site?
- -> 5. How should the wood be cut on-site?
- -> 6. How should the wood be joined?
- -> 7. Can you visit us to make templates?
- -> 8. How do I store wooden worktops after delivery?
- -> 9. How do I treat my hardwood kitchen worktops?
- -> 10. How often should I oil my hardwood kitchen worktops?

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FAQ's

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