ANSWER: The order form allows you to specify a preferred Monday – Friday delivery date. As your order is shipped via a “fragile goods carrier” this may not tie in with their delivery circuit for your area so an alternate will be offered. Unfortunately, traffic conditions, prior deliveries etc prevent us from being able to tell you whether your delivery will be am or pm. Though, we are not in touch with the drivers they are advised to call you in advance where possible. Sometimes, signal, network problems prevent this. Conditions of delivery are that an artic vehicle can park within close and safe proximity to the delivery address and that 2 able-bodied helpers are available to assist the driver who may be female to offload. Average worktop weights are from 70kg - 120kg we must be informed in advance if this is not possible so that other arrangements regarding vehicle size may be made.