Terms and Conditions

Terms and Conditions

1. Definitions
Under the terms and conditions of sale set out below:

a) “The Company” means Go Worktops Ltd

b) ‘The Buyer” means the corporation, firm, company, institution, person or persons to whom a quotation is made or to whom goods are sold by the Company.

c) “Goods” mean products or services supplied by the Company under this contract.

2. General
Any order accepted by the Company whether or not it is based on or results from this or any other quotation or tender given by the Company is deemed to incorporate these terms and conditions: No variation or modification of or substitution for these terms and conditions (even if included in or referred to in the document placing the order) shall be binding on the Company unless specifically accepted by the Company in writing.

We may refuse to accept an order:

(a) where goods are not available;

(b) where we cannot obtain authorisation for your payment;

(c) if there has been a pricing or product description error;

(d) if you do not meet any eligibility criteria set out in our terms and conditions: or,

(e) for any other reason at our sole discretion.

3. Validity of Quotation
Unless amended or withdrawn the Company’s quotation is open for acceptance for the period stated therein or where no period is stated for 30 days after the date thereof. The Company’s quotation is not an offer but merely an invitation to the Buyer to make an order for goods under the terms and conditions of the quotation.

4. Confirmation of Orders and Cancellations
Orders accepted by the Company may not be cancelled unless agreed in writing by the Company. Cancellation of goods ordered to the Buyer’s own specification would not be accepted. This applies to all goods deemed specialist by way of being specifically ordered, bespoke, cut or unique in character for the customer. Orders by cable, telegram, telex or telephone are accepted only at senders risk and subject to these conditions. They should always be confirmed in writing. In the event that the company agrees to accept a cancellation it reserves the right to recover any costs incurred in the processing of that order to the date of cancellation.

5. Returned Goods
Goods once dispatched may be returned within 7 days and will be fully credited. After 7 days goods may not be returned without the Company’s consent in writing. In any event where such consent is given a re- stocking charge of 33% of the purchase value of the goods will be made. Goods returned must be adequately identified and packed and sent carriage paid. The goods must be received in the same condition as at date of dispatch from the Company’s warehouse.

6. Worktop Warranty
The Company’s goods are tested or examined before dispatch but are supplied without any warranty condition or guarantee expressed or implied that they are suitable for use under any special conditions or for any particular purpose although such condition or purpose may be known to the Company at the time nor in the absence of a specific guarantee in writing is any guarantee given as to the life or wear of the Company’s goods. The Company will however repair or at their option replace goods in which defects under proper use and installation appear within a period of twelve calendar months after installation and which arise solely from faulty design, materials or workmanship other than design or materials made or specified by the Buyer, provided always that acceptable proof is rendered as to the date of purchase and any defective parts are promptly returned free to the Company’s address. The provisions of the Sale of Goods Act 1979 and Unfair Contract Terms Act 1977 shall apply to this contract but this guarantee is given in lieu of all warranties or conditions and liabilities whatsoever implied by law, statute or otherwise, and in particular, without prejudice to the generality of the foregoing, the Company shall not be liable for loss of profit or goodwill of the Buyer or any other person arising, directly or indirectly, from any breach of this contract or for any other indirect or consequential damage whatsoever save as provided in this clause neither the Company nor it’s servants and agents shall be under any liability whether in contract tort or otherwise howsoever, in respect of the goods or for any injury, damage or loss whatsoever and howsoever resulting there from or from any work done in connection therewith.

7. Hardwood Care
Hardwood is deemed a “breathing” product and is subject to particular care to avoid warping, bowing etc. i.e.. Wood must be stored flat indoors at all times, batons required for airing if stacking and revolved if lying for longer than 4 days. Wrapping serves as a Humidity barrier and should remain until ready for oiling/waxing. Wood must be kept out of direct sunlight or adverse conditions until fitting. A minimum 48 hours should expire with the wood in the same location following delivery before Oiling/waxing. Varnishing or any “poly” type sealant is NOT recommended. Goods must be thoroughly checked for faults, damages, colour variations on delivery. Claims cannot be entertained after this time. Colour variations typically correct following a short period (several months) after oiling.

8. Worktop Prices
Prices are subject to alteration or withdrawal without notice. Orders can only be accepted subject to the condition that goods will be invoiced at prices ruling on the date of dispatch from warehouse unless otherwise stated on an official quotation of the Company. Unless otherwise stated prices are net ex works excluding VAT.

9. Fulfilment of Order
In the event that the original requested order is not available The company reserves the right upgrade the buyers order to the nearest available equivalent. Such an upgrade/amendment will be without charge to the buyer.

10. Worktop Delivery
Unless otherwise agreed delivery shall take place kerbside at the address supplied by the Buyer. If by reason of the Buyer’s default the goods are not taken up or delivered by the date specified in the contract, the Company may either treat the contract as repudiated or alternatively store the goods at the Buyer’s risk and expense. Estimates of delivery dates and times are to be regarded as approximate only and the Company accepts no liability for any loss, injury, damage or expenses as a result of or consequent to any delay in delivery of goods. Delay due to circumstances outside the control of the Company shall not entitle the customer to cancel any order or refuse to accept delivery. Offers for delivery from stock are made subject to goods remaining unsold on receipt of order.

Deliveries are Mon to Fri 8am – 6pm unless otherwise stated. Saturdays may be negotiated by special arrangement and cost.

Access and exit by artic vehicle may be required it is therefore the responsibility of the Buyer to inform the company should this not be possible due to inadequate turning, vehicle weight, width or height restriction. Delivery vehicle parking must be within close and safe proximity to the delivery address. The Buyer shall indemnify the Company against all claims for damages and liability whatsoever arising out of compliance by the Company with the Buyers delivery instructions. Failed deliveries are rechargeable at the full rate.

11. Unloading and Receiving Of Goods:
If and when required the Buyer shall provide all necessary assistance to the Company in unloading Goods at the point of delivery by way of a minimum two able-bodied helpers. It is the driver’s responsibility to deliver the goods to within safe and practical distance to both themselves and the vehicle from the delivery point only and not into the delivery address. The Buyer shall indemnify the Company against all claims for damages and liability whatsoever arising out of compliance by the Company with the Buyers delivery instructions. Failed deliveries are rechargeable at the cost charged or incurred to the Company.

12. Property in the Goods
The property in Goods delivered under this contract shall not pass to the Buyer until their price and interest (payable pursuant to Clause 11), and any other, sum payable under this contract have been paid in full. Until actual payment of all such sums, the Buyer shall hold the Goods in the fiduciary capacity of bailee (and without prejudice to the generality of the foregoing, the Buyer shall store and mark the Goods in such manner that they shall be readily ascertainable as goods which are the property of the Company) provided that this shall not prevent the Buyer from selling and using the Goods in the ordinary course of his business until such permission has been withdrawn pursuant to Clause 11.

13. Risk
Risk shall pass when the goods are delivered kerbside to the Buyer. Goods shall be at the risk of the Buyer or their agent at the moment of arrival of the Goods at the point of delivery and before the commencement of unloading, or at point of loading if the Buyer or a carrier/agent is collecting the Goods representing the Buyer. Delivery being defined as in Clause 8 above.

14. Payment
Liability for payment for Goods shall arise with order or 10% of the order in the event of a template service being required. Balance in full is payable following template. Price may vary if details vary. Payment may be made by credit or debit card, cleared cheque, bankers draft or cash. No deliveries or manufacture can take place until the company receives such payment. Should payment not made by such date or if the Buyer is in default as regards payment under this contract with the Company, the Company (without prejudice to its other rights) reserves the rights.

a) to suspend deliveries under this contract for so long as the default continues

b) to serve notice on the Buyer that if sums due under this contract are not paid within 14 days the Company shall be entitled to treat this contract as repudiated or

c) to sue for the price, notwithstanding that property in the Goods has not passed to the Buyer

After service of this notice described in (b) above, or on the occurrence of any of the circumstances described in Clause 12 as entitling the Company to treat this contract as repudiated, the Buyer shall not submit Goods to any process of manufacture, incorporate them nor mix them with other goods, nor change their nature in any way whatsoever nor shall the Buyer sell any Goods which are still the property of the Company to a third party until all monies due to the Company are paid.

15. Insolvency
Without prejudice to its other rights, the Company may by notice treat this contract as repudiated if: the Buyer enters into liquidation whether compulsory or voluntary (except for the purposes of a solvent reconstruction or amalgamation), or the Buyer becomes insolvent within the meaning of Section 61 (4) Sale of Goods Act 1979 or does any other act of bankruptcy as defined by Section 1 Bankruptcy Act 1914 or any act which would be an act of bankrupt